Privacy Policy — Agora v2

This Privacy Policy applies to the Agora v2 mobile application published by iClick Online Technology ("Publisher") on behalf of Deosan Limited (New Zealand) ("Client"). This page explains what information we collect and how we use it when you use the Agora v2 app.

Information We Collect

• Account Information: Email address and password used to create/login to the app.
• Usage Data: Basic technical information such as device model, operating system, app version, and timestamps to help improve app stability and performance.
• Notifications: Firebase Cloud Messaging (FCM) device tokens are stored to send push notifications for equipment status updates.

How We Use Information

• To provide secure access to the farm equipment monitoring dashboard.
• To send push notifications about equipment status changes.
• To monitor and improve app performance and security.

What We Don’t Do

• Agora v2 does not pair with or connect directly to any hardware devices.
• We do not collect or store sensitive personal data (for example: health data, payment card numbers, or government ID numbers).
• We do not sell your personal information to third parties for marketing purposes.

Data Sharing

We may share limited information with trusted third-party service providers necessary for app functionality, for example:

• Firebase (for push notifications and analytics)
• Cloud hosting providers (for API and dashboard data delivery)

These providers are contractually obligated to process data only for the purposes required and to follow reasonable security practices.

Data Security

We implement reasonable technical and organizational measures to protect user data, including encrypted transmission (HTTPS) and secure storage practices. No security system is perfect; if you suspect an issue, contact us immediately (details below).

Your Rights

You may request access to, correction of, or deletion of your account data by contacting the Publisher at the email below. We will respond to requests in accordance with applicable law.

Contact

Publisher: iClick Online Technology Pty Limited
On behalf of: Deosan Limited (New Zealand)
Email: support@iclick.co.nz
Website: support@iclick.co.nz